Phishing Simulation Improved Reporting Culture and Reduced Real-World Risk
The Problem
Leadership wanted proof of phishing risk without shaming staff and needed measurable improvement.
Outcome
Closed multiple realistic routes to account takeover and data leakage before enterprise onboarding
Quick Facts
Client type: Professional services (100–300 staff)
Timeline: 2–4 weeks campaign + reporting
Testing type: Phishing simulation + improvement plan
Approach: Consent-based simulation + metrics + control upgrades
What Wolfcore did:
- Designed realistic campaigns aligned to actual workflows
- Used safe testing (no real credential harvesting)
- Measured click rate, submit rate, and report rate
- Recommended technical controls to reduce blast radius even if someone clicks
Key findings (examples)
- Report rate was the biggest weakness (slow detection)
- Confusing reporting process lowered reporting behaviour
- Certain teams had higher exposure due to workflow patterns
Impact
- Improved reporting culture and detection speed
- Reduced likelihood of compromise with MFA and mail security improvements
- Established baseline metrics and targets for follow-up campaigns
Deliverables
- Phishing simulation report + metrics dashboard
- Recommendations for email and identity controls
- 30/60/90 day improvement plan
- Optional quarterly retesting